Privacy Policy

Who we are

Unique Tenders is a trading name of Unique Tenders Limited, a company registered in England and Wales under company number 14962399, with its registered office at 27 Old Gloucester Street, London, England, WC1N 3AX. We are the controller responsible for the personal data we handle.

You can reach us at team@uniquetenders.co.uk or on 0800 002 5775. This policy explains what personal data we collect, how we use it, and the rights you have over it.

The information we collect

When you contact us through the enquiry form on this website, we collect the details you provide: your name, and where you give them, your company name, email address, phone number and the content of your message.

When you engage us for tender or bid writing, we collect the information we need to carry out that work, which may include details about your service. When you visit the website, our systems and hosting also record limited technical information such as your IP address, browser type and the pages you view, which helps keep the site secure and working properly.

Cookies

This website uses cookies and similar technologies that are necessary for it to function and to keep it secure and performing well. Where we use any non-essential cookies, for example to understand how the site is used, we will make that clear.

You can control or delete cookies through your browser settings, although some parts of the site may not work as intended without them.

How we use your information

We use your personal data to respond to your enquiry, to provide and manage the tender and bid writing services you engage us for, to administer our contract with you, to keep proper business records, to meet our legal and regulatory obligations, and to maintain, secure and improve this website.

We do not sell your personal data, and we do not share it with third parties for their own marketing.

Our legal bases

Under UK data protection law we rely on the following legal bases for using your personal data. We rely on your consent when you choose to contact us. We rely on the performance of a contract to deliver the work you have engaged us for. We rely on our legitimate interests to run, protect and improve our business and website and to respond to enquiries, balanced against your rights. We rely on legal obligation where the law requires us to keep or disclose information.

Sharing your information

We may share your personal data with trusted service providers who help us operate our business and website, such as our email, IT and hosting providers. They act on our instructions and only handle your data to provide their service to us.

We may also disclose information where we are required to do so by law, or to establish, exercise or defend legal claims.

Where your information is held

We aim to keep personal data within the United Kingdom or the European Economic Area. Where a provider we use processes data outside the UK, we take steps to ensure it is protected by appropriate safeguards recognised under UK data protection law.

How long we keep it

We keep personal data only for as long as we need it for the purpose we collected it, to meet our legal, contractual and accounting obligations, or to resolve disputes. When we no longer need it, we delete it or make it anonymous.

Keeping your information secure

We use appropriate technical and organisational measures to protect your personal data against loss, misuse and unauthorised access. No transmission of information over the internet can be completely secure, but we take reasonable steps to keep your data safe once it reaches us.

Your rights

Under UK data protection law you have the right to ask us for a copy of your personal data, to have inaccurate data corrected, to ask us to delete it, to restrict or object to how we use it, and to ask for it to be transferred to another provider. Where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, contact us at team@uniquetenders.co.uk. We will respond within the time allowed by law.

Third-party links

Our website may link to other websites we do not control. This policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to read the privacy policy of any website you visit.

Changes to this policy

We may update this policy from time to time. The version published on this page is the one that applies, and we will update the date shown above when we make a change.

How to contact us or complain

If you have any questions about this policy or how we handle your personal data, contact us at team@uniquetenders.co.uk or on 0800 002 5775, or write to Unique Tenders Limited, 27 Old Gloucester Street, London, England, WC1N 3AX.

If you are not satisfied with how we have handled your personal data, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.